Friday, 11 March 2016

Job Vacancies at Human Capacity Development Consultants (HCDC) Limited

Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results

We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels

We are committed to excellence, service & integrity.

Job Title:  Sales Representative 

  • Serves customers by selling products; meeting customer needs.
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
QualificationMinimum Experience and Role Requirement:
  • A minimum of Bachelor degree in any relevant discipline
  • Minimum of 1 - 2 years’ relevant experience especially in the retail industry
  • Customer Service,
  • Self-Confidence,
  • Product Knowledge,
  • Presentation Skills,
  • Client Relationships,
  • Motivation for Sales.
  • Meeting Sales Goals,
  • Closing Skills,
  • Territory Management,
  • Prospecting Skills,
  • Negotiation,


Responsible for managing store inventory, in-stock position, pricing integrity, merchandising, labour,
and other operational processes in line with the company standards. Ensure the Company sales and
production planning is in line with the approved company’s standards.

  • Examine merchandise to ensure that it is correctly priced and displayed and it functions as advertised
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints 
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers 
  • Instruct staff on how to handle difficult and complicated sales 
  • Supervise activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Assign employees to specific duties
  • Enforce safety, health, and security rules
  • Monitor sales activities to ensure customers receive satisfactory service and quality goods
  • Plan and prepare work schedules and keep records of employees' work and time schedules
  • Establish and implement policies, goals, objectives, and procedures for the department
  • Inventory stock and reorder when inventory drops to a specified level 
  • Resolving customer complaints and queries
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Plan budgets and authorize payments and merchandise returns.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • A minimum of Bachelor degree in any relevant discipline
  • Minimum of 3 - 4 years’ relevant experience especially in the retail industry
  • Membership of a reputable and relevant institution.

Job Title:   Human Resource Marketing and Sales Executive 

Job Responsibilities:
  • Managing of the website and digital marketing.
  • Oversee all marketing activities in every department.
  • Ability to properly use and Market products and advertise events on Social Media e.g Twitter, Facebook, LinkedIn etc.
  • Strong followership on different social media accounts.
  • Prepare technical proposal, pre & after sales service to customer.
  • Prepare Letter of Engagement
  • Conduct Market research
  • Achieve sales target
  • Follow up the sales and Respond to clients inquires.
  • Organize the exhibitions and trainings
  • Expedites customers’ orders and assists in maintaining on time deliveries of orders.
  • Helps coordinates additional resources as required (Product and Sales Management etc.).
  • Maximizes customer satisfaction in an effort to grow sales revenue
  • Assists in identification and resolution of quality discrepancies while maintaining a close relationship with customers and representatives.
  • Bachelor Degree or above with at least 2 years of working experience in Sales and Marketing.
  • Confident
  • Highly presentable and aggressive
  • Organized, enthusiastic, open minded and smart
  • Result-oriented and ability to work under pressure
  • Good command of written / spoken English.
  • Familiar with PC operations (MS office, Excel, PowerPoint).
  • Candidate needs to be able to work both independently and as part of a team, and handle multiple projects simultaneously.
  • Willing to travel
  • Experience will be considered at Sales and Marketing Executive
  • Immediately available is highly preferred

JOB OBJECTIVE The role is responsible for translating marketing ideas into creative content for ATL /BTL (Social media and digital) platforms to meet corporate goals in terms of sales, business initiation and communication. The Creative Director is responsible for the development and evolution of imagery and content of the company across all sites.

  • Styling/Merchandising:  
  • Come up with matching stories for clothing and accessories.
  • Draft Style sheets, Picture gram, Planogram, Mood boards for all merchandise received.
  • Match clothing and accessories, take pictures and upload on to our online portals
  • Coordinate photo shoot sessions and birth new ideas for branding purposes
  • Send matching stories to stores
  • Research and implement trends to aid increase in sales  
  • Come up with weekly and monthly themes for our stores
Brand Graphic Designs:
  • Manage the design and layout of all in-store marketing printed materials including window display element, large format elements, flyers and signage.
  • Conceptualize all in-store marketing communication, interior graphics, seasonal events, exhibitions and other internal and external material.
  • Partner with Brands and Marketing to fulfill all project requisition in a timely manner
  • Sets and drive creative direction and execution resulting in fun fresh and different images will on-brand consistency and high level of quality.
  • Lead and facilitate and actively participate in creative group strategy and concept meeting.
Merchandise Allocation:  Ensure the creation and continuous updating store MAP (Merchandise Allocation Plan)
  • Inventory allocation and distribution
  •  Responsible for inventory allocation and replenishment on a weekly basis
  •  Assist in transfer of seasonal product on a timely basis
  •  Responsible for communication with store managers on inventory related questions
  •  Work with coordinating LND as needed to maintain product flow.
Personal & Staff:
  • Continuously self – development
  • Develop individual and Company initiatives and motivate and direct team to meet the organizations goals
  • Develop, train and mentor a multi-disciplined core team in all aspect of design
  • Coach and develop team on skills, knowledge and new technological improvements
  • Evaluate the performance (appraisal) and handle minor disciplinary issues in the department
  • Weekly report of all Marketing activities
  •  Assess proposals and advise on steps to be taken
  •  Report on all completed projects
  •  Other duties assigned by management
Qualification and Experience
  • First Degree in Graphics Design or Any Art related course and a master’s degree and professional certifications are added advantage
  • At least 4 years’ experience in similar role amongst which should be in a fashion retail store
  • Working knowledge of fashion retail industry is critical
  • Knowledge and use of graphic design suites would be an advantage
  • Knowledge of retail merchandising and visual merchandising
  • Knowledge and interest in photography
  • Excellent interpersonal and written communication skills
  • Planning, organizing and coordination skills
  • Graphic design skill
  • Must be creative and innovative
  • Excellent presentation skills
  • People management skills
  • Excellent organizational skills
  • Ability to multi-task, work independently and in a team
  • Time management skills and effective delegation skills
  • A solid capacity for execution
  • Ability to Coach and mentor team members
  • Must be resilient and able to work under pressure and tight deadlines.

How to Apply

Interested and qualified candidates should Click Here to Apply