We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.
We are recruiting to fill the position below:
Job Title: Tools and Methods Engineer
Req ID: 119377
Location: Lagos
Job Summary
- The main purpose of the Tools and Methods Engineer is to design tools supporting service deliveries and also to identify new business opportunities for Ericsson in the given service area.
- The Tools & Methods Engineer participates in the following activities of the product development lifecycle: analyzing initial requirements and business needs, specifying functionality, verifying software solutions, supporting tool users and to provide marketing support and competence development related to them.
- The responsibility is further to ensure that all solution deliveries to customers are made in a professional manner, achieving customer satisfaction and securing profitability for Ericsson.
- In addition to service delivery the Tools and Methods Engineer shall assist in developing new services within this and other areas.
- The Tools and Methods Engineer shall also seek to identify sales opportunities and generate repeat business while working on assignment.
- Analyses of service delivery tools as needed
- Defines and develops the required tools and methods
- Trains and supports end users of the tools
- Improves service delivery processes.
Core Competences:
- Presentation and communication skills
- Problem solving and Strategic Thinking
- Consultative selling skills
- Planning and Organizational skills
- Teamwork and Collaboration
- Project Management skills
- Administrative skills
- Ericsson knowledge
- Service delivery process
- Creating & Innovating
- Entrepreneurial & Commercial Thinking
- Analyzing
- Learning & Researching
- Delivering Results & Meeting Customer Expectations.
- Bachelor's Degree in IT.
- Analytical
- Organizer and planner
- Cooperative
- Responsiveness
- Consultative approach
- Good communicator.
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online